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FAQs

Product Information

We cannot guarantee this because it entirely depends upon the quality of your screen.

No, these are branded products in which some will provide the choice of colors and other attributes. However, the design is the design. We encourage you to engage with us and suggest designs you would love to see.

Ordering Process

You can place an order by adding items to your cart, proceeding to checkout, and entering your shipping and payment details. You can complete your purchase as a guest or create an account for faster checkout in the future.

You can request a change or cancellation of your order before it is processed. Please contact us as soon as possible, and we’ll do our best to assist you.

Shipping and Delivery

Shipping options and costs are dependent upon your location; however, the more you shop, the more you save on shipping – that is Jenn’s commitment to frequent shoppers and collectors.

Delivery times vary depending on your location and the product ordered. Typically, you can expect to receive your order within 5 to 10 business days. It will depend upon what you ordered, where it’s sourced, and your location.

Yes, however some global locations may have restrictions outside our control.

Returns and Exchanges

We accept returns and exchanges within 30 days of purchase. Items must be unused and in their original packaging. Please contact us to initiate the process.

If you receive a defective or incorrect item, please contact us immediately. We will arrange for a replacement or refund as quickly as possible.

Payments

We accept all major credit cards, PayPal, and other secure payment methods available at checkout.

Account Management

No, you can place an order as a guest. However, creating an account allows for faster checkout in the future.

To update your account information, log in to your account, go to the “My Account” section, and make the necessary changes.